Privacy Policy

Effective Date: April 18, 2025

Btartboxnails ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our website https://btartboxnails.com (the “Site”), and explains your privacy rights under applicable laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), among others.

1. Information We Collect

When you visit our Site, we may collect the following categories of information:

a. Personal Identifiable Information (PII)

Full Name
Email Address
Billing Address and Shipping Address
Phone Number
Payment Information (processed securely via Stripe and PayPal)

b. Order & Transaction Information

Products purchased
Order history
Communication records (e.g., customer support messages)

c. Technical & Usage Data

IP address
Browser type and version
Operating system
Referring URLs
Device identifiers
Site activity and interaction (e.g., pages viewed, time spent)

d. Cookies & Tracking Technologies

We use cookies, pixels, and similar tracking tools to improve your experience, analyze traffic, and support marketing efforts. You can manage your cookie preferences in your browser settings or via our cookie consent banner.

2. How We Use Your Information

We use the collected information for the following purposes:

To process and fulfill orders, including payments and delivery
To provide customer service and respond to inquiries
To send transactional emails and updates (e.g., order confirmation, shipping)
To improve our Site, services, and user experience
To send marketing emails and promotional offers (with your consent)
To detect and prevent fraud, unauthorized access, or illegal activities
To comply with legal obligations

3. Legal Basis for Processing (GDPR Compliance)

For users located in the EU/EEA, we process your personal data under one or more of the following legal bases:

Your consent (e.g., for marketing communications)
The necessity to perform a contract (e.g., to fulfill your purchase)
Our legitimate interests (e.g., fraud prevention, service improvement)
Legal obligations (e.g., tax and accounting compliance)

4. Sharing Your Information

We do not sell your personal data. However, we may share your information with trusted third parties for the following purposes:

Shopify Inc. – our eCommerce platform provider
Payment processors – Stripe and PayPal
Shipping carriers – e.g., USPS, UPS, FedEx
Marketing platforms – for email campaigns, retargeting, etc.
Analytics tools – Google Analytics, Meta Pixel
Legal or regulatory authorities, when required by law

All service providers are contractually obligated to protect your data and only use it in accordance with our instructions.

5. Your Privacy Rights

a. For EU/EEA Residents (GDPR):

You have the right to:

Access the personal data we hold about you
Request correction or erasure of your data
Object to or restrict processing
Data portability
Withdraw consent at any time
Lodge a complaint with your local data protection authority

To exercise your rights, please contact us at info@btartboxnails.com.

b. For California Residents (CCPA/CPRA):

You have the right to:

Know what personal data we collect and how we use it
Access your personal data
Request deletion of your personal data
Opt out of the sale or sharing of your personal data
Non-discrimination for exercising your privacy rights

Note: We do not sell your personal information.

To submit a request, contact us at info@btartboxnails.com. You may be asked to verify your identity before your request is processed.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (e.g., for tax or legal compliance).

7. Cookies & Similar Technologies

We use cookies to:

Remember your preferences
Understand website traffic and user behavior
Enable cart and checkout functionality
Support marketing and retargeting campaigns

Managing cookies: You may disable cookies via your browser settings or adjust preferences through our cookie banner.

8. Data Transfers Outside the EU/EEA

If you are located in the European Union and your data is transferred outside the EU (e.g., to servers in the U.S.), we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission.

9. Security of Your Information

We take reasonable technical and organizational measures to protect your data against unauthorized access, disclosure, loss, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

10. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us to request deletion.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated “Effective Date.” We encourage you to review this policy regularly to stay informed about how we are protecting your data.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: info@btartboxnails.com
Address: 696 Arrow Grand Cir, Covina, CA 91722, United States

About Us